FREQUENTLY ASKED QUESTIONS

We are open from Monday to Saturday, between 10:00 AM and 6:00 PM. The clinic is closed on Sundays.

If you experience severe pain, a broken tooth, or any other urgent dental issue, please call or WhatsApp our clinic immediately. We will do our absolute best to accommodate you as quickly as possible.

Clear aligners are a modern and virtually invisible method used to gently straighten teeth without traditional metal braces. During your consultation, our orthodontist Dr Navarie Nongspung will carefully assess your smile to determine if aligners are the best choice.

Every smile is unique, but most clear aligner treatments take anywhere from six to eighteen months. We will be able to give you a very precise timeline after your initial 3D digital scan.

Not at all. Your comfort is our absolute priority. Our team use modern localised anaesthetics and gentle techniques to ensure that root canals, extractions, and routine procedures are completely pain free.

Yes, we offer a range of aesthetic treatments designed to enhance your natural smile. Whether you are interested in teeth whitening, veneers, or minor shape corrections, we take a conservative and careful approach to help you feel your most confident.

Absolutely. We provide comprehensive paediatric dentistry. Our friendly team is trained to create a welcoming, safe, and fun environment so your little ones feel completely at ease while learning vital oral health habits.

Our modern clinic is located in Diengïong, directly opposite NEIGRIHMS Hospital in Shillong, Meghalaya. We intentionally chose this location to offer our patients a calm and accessible environment away from heavy city traffic.

Because we are situated directly opposite NEIGRIHMS, it is only a one minute walk from the main hospital. We are also a five minute drive from NIFT Shillong and the Shillong IT Park. The IIM Shillong and EFLU Umsawli campuses are conveniently located just ten to fifteen minutes away. The new Meghalaya Legislative Assembly and MATI are also within a five to ten minute drive.

From the Shillong Golf Links, it is a straightforward fifteen to twenty minute journey. From the main Polo area or city centre, reaching us typically takes twenty to thirty minutes, providing a calm escape from the heaviest congestion. Shillong Airport in Umroi is approximately forty five minutes away via the bypass.

Reaching us is very straightforward. Any local taxi or public bus heading towards NEIGRIHMS will drop you right at our doorstep in Diengïong. You can easily get a shared taxi back to the city directly outside our doors after your visit.

Yes. We have ample dedicated parking available right outside our clinic so you never have to worry about finding a space before your appointment.

Yes. Given our proximity to NEIGRIHMS, there are several fully stocked pharmacies located within a one minute walk from our clinic.

Booking is very simple. You can reach out to us directly via WhatsApp, call our clinic phone number, or fill out the quick contact form on our website.

Your initial visit is all about understanding your needs. We conduct a thorough oral health assessment and take the time to listen to your concerns. We want you to feel completely heard and comfortable from the moment you sit in the chair.

A typical initial consultation or routine checkup usually takes about 30 to 45 minutes. This gives us ample time to examine your teeth thoroughly and answer any questions you might have.

Yes, complete transparency is a core part of our philosophy. Before beginning any procedure, we will clearly explain every step of your tailored treatment plan and provide a full breakdown of the associated costs so you can make a fully informed decision.